FAQs

Our tools are designed to work on a wide range of hair types, from thick and curly to fine and straight. We offer a variety of styling tools with different features to best suit your specific needs. Be sure to explore our product descriptions or reach out to our customer service team for personalized recommendations!

We prioritize hair health over everything else! Our tools use advanced technologies like far-infrared heat and negative ion conditioning to minimize heat damage and promote healthy styling. Additionally, we recommend using a heat-protectant spray for an extra layer of protection.

The best tool for you depends on your desired style and hair type. Consider what styles you want to achieve most often (straightening, curling, etc.) and your hair’s texture and thickness. Browse our product categories or utilize our filtering options to find the perfect match!

Generally, use lower heat settings for finer hair and higher heat settings for thicker or coarser hair. Our tools often have adjustable temperature settings, allowing you to customize the heat to your specific needs. It’s always best to start with a lower heat setting and increase gradually if needed.

To maintain healthy hair, avoid using heat-styling tools every day. If you do use them daily, consider using a heat protectant spray and incorporating heat-free styling techniques like braids or buns on off days.

Our products are designed to deliver professional-quality results at home while being gentle on your hair. We use high-quality materials and innovative technologies to promote healthy hair styling.

Yes, we offer a warranty on all our products. The specific warranty period varies by product, so please refer to the product description or contact customer service for details.

We accept all major credit and debit cards. Depending on your location, we may also offer additional payment options.

We offer a hassle-free return policy for unused or unopened products within a set timeframe (typically 30 days). Please contact us for full details.

Yes, we offer free shipping on all orders above a certain amount (specify your minimum order amount). We may also offer additional promotions or discounts with free shipping on occasion.

We typically process orders within 1-3 business days. During peak seasons, processing times may take longer (up to 7-10 business days) due to order volume.

We understand changes happen! For any order changes, please contact us as soon as possible. Unfortunately, changes cannot be made after your order ships. Reach us by phone at ***-***-*** or email us at abc@gmail.com.

For US orders, shipping takes 2-7 business days, depending on your location and chosen shipping method. Standard shipping takes 15-25 business days for international orders. Please note that delays may occur during holidays regardless of shipping method.

If the courier marks your package as delivered but you haven’t received it, we recommend checking around your property for any potential hiding spots. If you’re still unable to locate it, please contact us immediately via email at abc@gmail.com,  chat, or phone at ***-***-***. We’ll be happy to assist you further and contact the carrier on your behalf.

Our tools are generally not designed for use on wet hair. Using heat styling tools on soaking wet hair can cause significant damage.
Towel-dry your hair thoroughly before using any heat styling tool.

For long-lasting curls, use a curling iron with a barrel size that suits your desired curl pattern (larger barrel for looser waves, smaller barrel for tighter curls). Spray your hair with heat protectant spray and curl it away from your face. Once curled, let the curls cool completely before brushing them out. You can also use a setting spray to help hold your curls in place.

There are several ways to add volume to your hair. Try using a volumizing hairspray or mousse at the roots. You can also use a round brush and blow dryer to lift the roots as you style your hair. For extra volume, consider using a hair clip at the roots of your hair while it cools after blow-drying.

Frizz can be caused by dryness or damage. Use a moisturizing shampoo and conditioner to help keep your hair hydrated. You can also use a frizz-control serum or oil to smooth down flyaways. Avoid touching your hair frequently throughout the day, as this can contribute to frizz.